Contact Us & Grievance Redressal
Official corporate channels, technical support desk, and statutory grievance mechanisms • CONTRACQ Technologies (contracq.in)
Customer & Enterprise Support
For platform onboarding, subscription queries, API access, and technical assistance.
Email:support@contracq.in
Enterprise Sales:sales@contracq.in
Response SLA: Within 12 to 24 business hours
Corporate Office
Registered headquarters and physical correspondence center.
CONTRACQ Technologies
Cyber City & Tech Corridor
India
Operational Hours: Mon - Fri, 09:30 AM - 06:30 PM IST
Designated Grievance Redressal Officer
Pursuant to Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and provisions of the Digital Personal Data Protection (DPDP) Act, 2023, CONTRACQ has appointed a dedicated Grievance Officer to address concerns relating to privacy, user rights, data protection, and platform content.
Nodal Contact for Government & Law Enforcement Agencies
Authorized law enforcement agencies, cyber crime investigation cells, and regulatory bodies seeking assistance or serving statutory notices under Section 91 CrPC / Section 69 Information Technology Act may write to our Nodal Desk:
Nodal Officer Email:nodal@contracq.in
Note: Emails sent to this address must originate from official government or law enforcement domains (e.g. @gov.in, @nic.in, @police.gov.in).